FAQ

Yes, we offer delivery services across India. We strive to ensure that your orders are delivered promptly and securely to your desired location.

We accept various payment methods, including debit cards, credit cards, net banking, UPI, and cash on delivery (COD) for select locations. You can choose the most convenient option during the checkout process.

Yes, we take the security and privacy of your personal information seriously. We implement industry-standard security measures to protect your data and ensure it is handled in accordance with applicable laws and regulations. Please refer to our Privacy Policy for more details.

We have a comprehensive return policy in place. If you receive a defective or damaged product, or if you're not satisfied with your purchase, you can initiate a return within the specified timeframe. Please refer to our Refund Policy for more information on the return process and eligibility criteria.

Once your order is confirmed and dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package. Simply visit the designated courier company's website and enter the tracking number to get real-time updates.

Yes, we provide warranty coverage on select products as offered by the respective manufacturers. The warranty period and terms may vary depending on the product. Please check the product description or contact our customer support team for specific warranty details.

Yes, you can cancel your order if it hasn't been shipped yet. To cancel an order, please contact our customer support team with your order details. However, if your order has already been dispatched, you may need to initiate a return as per our return policy.

You can reach our customer support team through various channels under the contact us page.

Yes, Dream City has physical stores in India where you can visit and explore a wide range of electronic products. For store locations and details, please refer to our website or contact our customer support.

Absolutely! Our knowledgeable and friendly staff are ready to assist you in choosing the right product based on your needs and preferences. You can contact our customer support team or visit our physical store for personalized guidance and recommendations.

Yes, at Dream City, we pride ourselves on offering only genuine and authentic products sourced directly from authorized distributors and manufacturers. We ensure that our customers receive high-quality products that meet their expectations.